Privacy Policy

1. Introduction

Innovate Technologies ("Innovate," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We are located at 4 Robert Mugabe, Bulawayo, Zimbabwe, and are subject to Zimbabwean data protection laws and regulations.

2. Data Controller Information

The data controller responsible for your personal data is:

3. Information We Collect

3.1 Information You Provide

• Account Information: Name, email address, company name, job title, and password when you create an account
• Contact Information: Information you provide when contacting us through forms or email
• Payment Information: Billing details and payment method information for paid services
• Communications: Records of correspondence when you contact our support team

3.2 Information Collected Automatically

• Usage Data: Information about how you use our website and services
• Device Information: Browser type, operating system, and device identifiers
• Log Data: IP address, access times, pages viewed, and referring URLs
• Cookies: See our Cookie Policy section below

3.3 Information from Third Parties

We may receive information about you from third parties, including business partners and analytics providers, to enhance our services and marketing efforts.

4. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our services
• To process transactions and send related information
• To send promotional communications (with your consent)
• To respond to your comments, questions, and requests
• To monitor and analyze trends, usage, and activities on our services
• To detect, investigate, and prevent fraudulent transactions and other illegal activities
• To comply with legal obligations

5. How We Obtained Your Data

We obtain your personal data through the following methods:

• Direct Collection: When you create an account, fill out forms, subscribe to our newsletter, or contact us
• Automatic Collection: Through cookies and similar technologies when you visit our website
• Third Parties: From business partners or publicly available sources

6. Your Rights

You have the following rights regarding your personal data:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of how we use your data
• Right to Data Portability: Request transfer of your data to another service
• Right to Object: Object to processing of your data for marketing purposes
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at privacy@innovate.co.zw.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When determining retention periods, we consider the amount, nature, and sensitivity of the data, the potential risk of harm, and applicable legal requirements.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.

9. Cookies Policy

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

10. Marketing Communications

With your consent, we may send you promotional communications about our products and services. You can opt-out of these communications at any time by:

• Clicking the "unsubscribe" link in any marketing email
• Contacting us at privacy@innovate.co.zw
• Updating your preferences in your account settings

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: